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Residential, Manufactured Home, & Small Commercial Boot Camp
DAY 1 - NFIP Policy Review
Notice & Thank You (0:40)
Lesson 1 - Introduction (6:53)
Lesson 1a - NFIP Standards (14:17)
Quiz 1 (9:00)
Lesson 2 - End Goal (3:27)
Quiz 2 (3:00)
Lesson 3 - Pre FIRM vs. Post FIRM (1:52)
Lesson 4 - Info. about the NFIP (4:20)
Lesson 4a - Info. about the NFIP (Cont.) (5:07)
Quiz 3 (9:00)
Lesson 5 - Flood Hazard Zones (8:00)
Lesson 6 - Split Flood Zone Example (6:57)
Lesson 7 - Chanute Flood Zone Example (2:22)
Lesson 8 - Grand Prairie Flood Zone Example (1:46)
Lesson 9 - Irving Flood Zone Example (0:41)
Lesson 10 - Adjuster Participation in the NFIP (3:31)
Lesson 11 - Adjuster Authorization & Qualifications (4:33)
Lesson 12 - NFIP Certification Forms (3:53)
Lesson 13 - Certification Requirements (5:20)
Quiz 4 (15:00)
Lesson 14 - Adjustment Standards: General (9:20)
Lesson 15 - Adjustment Standards: Special Limits (4:28)
Lesson 16 - Stack Order (3:16)
Lesson 17 - Adjustment Standards: MMS (6:58)
Lesson 18 - Adjustment Standards: Narrative Report (7:15)
Lesson 19 - Adjustment Standards: Preliminary Report (4:42)
Quiz 5 (15:00)
Lesson 20 - Adjustment Standards: Prompt Contact (5:15)
Lesson 21 - NFIP Fee Schedule (4:18)
Lesson 22 - Requirements in Case of Loss (6:15)
Lesson 23 - General Conditions of Adjuster Authority (5:14)
Quiz 6 (3:00)
Lesson 24 - Standard Flood Insurance Policy Forms (7:33)
Lesson 24a - Standard Flood Insurance Policy Forms (Cont.) (7:04)
Quiz 7 (6:00)
Lesson 25 - Dwelling Form Coverage (4:10)
Lesson 26 - Amounts of Insurance Available (3:54)
Lesson 27 - House Examples (5:08)
Lesson 28 - Definitions (10:41)
Lesson 28a - Definitions (Cont.) (10:02)
Quiz 8 (75:00)
Lesson 29 - Property Covered (7:05)
Lesson 29a - Property Covered (Cont.) (10:26)
Quiz 9 (15:00)
Lesson 29b - Property Covered (Cont. 2) (7:59)
Lesson 30 - Personal Property (9:00)
Lesson 30a - Personal Property (Cont.) (6:55)
Quiz 10 (12:00)
Lesson 31 - Increased Cost of Compliance (ICC) (1:37)
Lesson 32 - Property Not Covered (7:11)
Lesson 33 - Exclusions (7:41)
Lesson 34 - Deductibles (7:46)
Lesson 34a - Deductibles (Cont.) (8:11)
Quiz 11 (3:00)
Lesson 35 - Loss Settlement (7:46)
Quiz 12 (6:00)
Lesson 36 - Limit of Coverage for General Form (7:59)
Quiz 13 (3:00)
Lesson 37 - Additional Policy Info (3:47)
Lesson 38 - Tools for Adjusting a Flood Loss (5:42)
Lesson 39 - Nine Types of Buildings (4:00)
Lesson 40 - Slab on Grade (2:19)
Lesson 41 - Raised Slab on Grade (2:30)
Lesson 42 - Basement (5:51)
Lesson 42a - Basement (Cont.) (7:50)
Lesson 43 - Slab on Grade | Split (3:18)
Lesson 44 - Basement | Split (2:51)
Lesson 45 - Elevated with Enclosure (7:40)
Lesson 46 - Elevated Building (7:35)
Lesson 47 - Elevated with Crawlspace (3:22)
Lesson 48 - Elevated with a Subgrade Crawlspace (4:32)
DAY 2 - NFIP Procedures
Lesson 49 - Step 1: Deployment/Steps to Working an NFIP Flood Loss (4:03)
Lesson 50 - Step 2: Setting up Xactimate or Simsol for each Deployment (12:40)
Lesson 51 - Setting up Xactimate (Preferences) (9:28)
Lesson 52 - Setting up Xactimate (Claim Setup) (11:49)
Lesson 53 - Setting up Xactimate (Template Docs) (8:01)
Lesson 54 - Step 3 & 4: Receiving the Claim & Sending the Text Message (8:32)
Lesson 54a - Step 5: Voice to Voice Contact (3:47)
Lesson 54b - Role Play/Voice to Voice Contact (10:26)
Lesson 55 - Step 6: Entering the Project Information from the FNOL into XM8 (6:51)
Lesson 56 - Completing Billing Information (6:27)
Lesson 57 - Step 7: Printing out the Documents for Inspection Day (10:36)
Lesson 58 - Step 8: Sending the First Email/Welcome Packet (10:30)
Lesson 58a - Sending the First Email/Welcome Packet (Cont.) (8:54)
Lesson 59 - Efficiently Organizing Multiple Claims (3:49)
DAY 3 - Inspection
Lesson 60 - Step 9: Inspection, Dwelling 1, Exterior (12:51)
Lesson 60a - Inspection, Dwelling 1, Exterior (Cont.) (13:01)
Lesson 60b - Inspection, Dwelling 1, Exterior (Cont. 2) (12:57)
Lesson 60c - Inspection, Dwelling 1, Exterior (Cont. 3) (12:43)
Lesson 60d - Inspection, Dwelling 1, Exterior (Cont. 4) (13:00)
Lesson 60e - Inspection, Dwelling 1, Exterior (Cont. 5) (11:14)
Lesson 61 - Inspection, Dwelling 1, Interior (9:53)
Lesson 61a - Inspection, Dwelling 1, Interior (Cont.) (11:33)
Lesson 62 - Inspection, Dwelling 1, Garage (10:19)
Lesson 62a - Inspection, Dwelling 1, Garage (Cont.) (10:59)
Lesson 63 - Inspection, General Property 1, Detached Garage (6:51)
Lesson 63a - Inspection, General Property 1, Detached Garage (Cont.) (10:21)
Lesson 64 - Inspection, General Property 2, Barn (8:43)
Lesson 64a - Inspection, General Property 2, Barn (Cont.) (8:56)
Lesson 65 - Inspection, Dwelling 2, Exterior (13:06)
Lesson 65a - Inspection, Dwelling 2, Exterior (Cont.) (9:17)
Lesson 66 - Inspection, Dwelling 2, Interior (5:08)
Lesson 66a - Inspection, Dwelling 2, Interior (Cont.) (10:30)
Lesson 68 - Inspection Day Preparation (7:19)
Lesson 69 - Inspection Day Preparation (Cont.) (6:53)
Lesson 70 - Step 10: Preparing the Preliminary Report (12:43)
Lesson 71 - Preparing the Preliminary Report (ITV) (27:27)
Lesson 72 - Preliminary Report (Setting Reserves) (4:15)
Lesson 73 - Preliminary Report (Uploading Photos) (7:17)
Lesson 74 - Completing the Preliminary Report (28:57)
DAY 4 - Estimate Writing
Lesson 75 - Step 11: Preparing the Estimate, Stephanie (18:51)
Lesson 76 - Setting Reserves, Stephanie (10:40)
Lesson 76a - Setting Reserves, Stephanie (Cont.) (12:34)
Lesson 77 - ITV, Stephanie (11:07)
Lesson 77a - ITV, Stephanie (Cont.) (9:25)
Lesson 77b - ITV, Stephanie (Cont. 2) (7:37)
Lesson 78 - Preliminary Report, Stephanie (23:44)
Lesson 79 - Sketching the Loss, Stephanie (12:03)
Lesson 79a - Sketching the Loss, Stephanie (Cont.) (9:14)
Lesson 80 - Organizing the Sketch, Stephanie (10:43)
Lesson 81 - Using Flood Macros in Sketch (12:06)
Lesson 82 - Working Room by Room, Walls (14:39)
Lesson 83 - Working Room by Room, Doors (23:39)
Lesson 83a - Working Room by Room, Doors (Cont.) (21:29)
Lesson 84 - Working Room by Room, Windows (13:07)
Lesson 85 - Working Room by Room, Floors (19:37)
Lesson 86 - Working Room by Room, Stairs (12:25)
Lesson 86a - Working Room by Room, Stairs (Cont.) (15:13)
Lesson 87 - Working Room by Room, Kitchen (26:42)
Lesson 88 - Working Room by Room, Plumbing, HVAC, Electrical (13:10)
Lesson 89 - Working Room by Room, Crawlspace (8:49)
Lesson 90 - Working Room by Room, Exterior, Garage (20:59)
Lesson 91 - Working Room by Room, Exterior, Habitable Space (10:08)
DAY 5 - Finalizing the Complete Claim Package
Lesson 92 - Labeling Photos (12:59)
Lesson 92a - Labeling Photos (Cont.) (12:23)
Lesson 93 - Applying Depreciation, Appliances (9:29)
Lesson 93a - Applying Depreciation, Appliances (Cont.) (11:17)
Lesson 94 - Applying Depreciation, Global Changes (17:48)
Lesson 95 - Applying Depreciation, Personal Property (18:08)
Lesson 95a - Applying Depreciation, Personal Property (Cont.) (9:10)
Lesson 96 - Loss Avoidance (4:25)
Lesson 97 - Step 12: Preparing the Completed Claims Package (7:40)
Lesson 97a - Preparing the Completed Claims Package (Cont.) (7:18)
Lesson 98 - Final Report, Proof of Loss (5:06)
Lesson 99 - Claim Reports (14:27)
Lesson 100 - Flood Forms (15:17)
Lesson 101 - Final Narrative (21:56)
Lesson 102 - Step 13: Uploading the Completed Claims Package for Mgmt. Review (16:12)
Lesson 103 - Getting the Signed Proof of Loss (14:13)
Lesson 104 - Step 14: Hitting the Money Key/Getting Paid & Tracking Expenses (16:54)
Bonus Content
(BONUS Lesson 1) Live View of Existing Flood Claim (10:49)
(BONUS Lesson 1a) Live View of Existing Flood Claim (Cont.) (10:30)
(BONUS Lesson 2) Live View of Closed Flood Claim (6:22)
Lesson 60b - Inspection, Dwelling 1, Exterior (Cont. 2)
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